Q. What warranty do I have?
A: Warranty: 3 years, we would provide repair or replacement with the warranty period.if any quality problems on our side in this period, Please show us video or photos for confirm before we sent solution.
Q: What kind of certificates do you have?
A: We can provide CE,ROHS,FCC,IEC62133,MSDS,UN38.3 etc.
Q:Do you have MOQ ?
A:No limited. Small order also welcome.More quantity has better price, we will check the best price for you.
Q: What is your term of payment?
A: We adopt T/T,Paypal,Alibaba payment way and so on. If order amount>10K usd, The payment term will be 30%T/T for deposit and thebalance before shipment
Q. If your lithium battery goes into protection mode, how do you wake it up?
A: Using lithium chargers to wake up the battery. The lithium charger wakes up the batteries automatically.